Common questions
What kinds of fitness centers are in the Silver&Fit program?
Fitness center options include:
- Full coed fitness centers with standard membership
- Gender-specific fitness centers with standard membership
- Fitness studios, such as pools, yoga studios or Pilates studios
- Premium fitness studio and facility choices
The Silver&Fit Premium fitness network has full-service fitness centers and unique fitness experiences, such as rock climbing and martial arts, for an additional cost. Pricing varies depending on the location.
Do I have to pay a fitness center directly to use my Silver&Fit benefits?
No. However, if you upgrade your fitness center membership or if you use extra services or amenities that require additional non-standard fees, you are responsible for paying those fees.
I'm enrolled in a fitness center but want to switch to a different one. How do I change my fitness center?
Go to silverandfit.com to change your fitness center. You can only make this change once per month. The change goes into effect on the first day of the following month.
How do I order a Home Fitness Kit?
To order a Home Fitness Kit, go to silverandfit.com and log in. Follow the instructions to choose a kit and you'll receive an online promo code. Kits are provided through a third
party, so you'll be prompted to go to a third-party website to redeem your promo code. Once your order is processed, your kit will be mailed directly to you. Shipping times may vary.
Note: You can choose one Home Fitness Kit per year. Kits cannot be exchanged after you've placed an order.
How does the Premium fitness center option work?
The Silver&Fit fitness center search
tool gives you the option to choose a Standard or Premium fitness center. You can choose to join a Premium fitness center for an additional cost. Prices vary depending on the location and are charged monthly to your credit card.
When you first join a Premium fitness center, you are charged for the current month, plus the next month's fee. For example, if you join in January, you'll be charged both January and February fees. Then in February, you will be charged only for March.
How do I leave the Silver&Fit program?
Call Silver&Fit at 1-877-427-4788 (TTY/TDD: 711) for assistance.