Medications by mail

Get the medication you need, when you need it.

We partner with CVS Caremark® Mail Service Pharmacy to deliver your medications by mail, so you’ll never have to worry about running out of your prescriptions again. When you set up mail order, you may also be eligible to change from the standard 90-day refill to a 100-day supply for certain maintenance medications. That’s only three refills a year!

Transfer your prescriptions to CVS Caremark Mail Service Pharmacy online or by phone.

  

Online

1

First, log in to your Sharp Health Plan online account. Once you’re logged in, go to Pharmacy and select Mail order prescriptions. If you already have a CVS Caremark account, you will be automatically connected to it. If you don’t yet have a CVS Caremark account, you will be asked to create one.

2

To start filling your prescriptions by mail, you’ll need a copy of your current prescription from your doctor. You can either:

  • Ask your doctor to send an electronic prescription to CVS Caremark Mail Service Pharmacy.

    OR
  • Request that CVS Caremark contact your doctor and get the process started for you.
3

Once CVS Caremark gets approval from your doctor, it will take 7 to 10 business days for your medication to be delivered — and that’s it!

When you sign up for mail order, you'll also enjoy these convenient benefits:

  • 24/7 phone support with a dedicated prescription helpline staffed by pharmacy experts
  • Easy access to pharmacy tools through your Sharp Health Plan online account
  • No-cost mobile app that lets you see your pharmacy benefit information, refill or request new mail service prescriptions, track your orders, view your prescription history and more
  • Free standard shipping (standard copayments and deductibles, if any, will apply)
  

By phone

Call 1-855-222-3183 (TTY/TDD: 711) to speak with a Customer Care representative.

  

Taking specialty medications?

Contact the specialty pharmacy that you get your medication from to discuss any alternative delivery arrangements that may be available.

How do I change a 90-day supply to a 100-day supply?

Simply ask your prescriber to write your next prescription or refill for a 100-day supply. Or, you can ask your local pharmacist to request a 100-day supply from your prescriber. Contact our Medicare prescription helpline at 1-855-222-3183 with any questions.

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 12/16/2024
  • 12/16/2024 7:08:27 PM
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